[Prince-4ever] Statement from the Lotusflow3r Development Team: [prince.org]

Thursday, March 25, 2010

[Prince-4ever] Statement from the Lotusflow3r Development Team: [prince.org]

Dear LotusFlow3r.com members,

We were saddened to hear today that the earliest adopters of LotusFlow3r.com were charged $77 for a repeat subscription to the website. We did not expect this action to occur automatically as we had not set up a recurring billing script in our code. After getting on the phone with the payment gateway Authorize.net, we found that the subscriptions were being renewed on their end. We immediately discontinued the recurring billing for all further subscriptions and we will be refunding those who have been charged. We are very sorry for the inconvenience and are working quickly to refund anyone who was charged for a second year. Please be aware that Prince himself had no hand in this and that the error was due to lack of thoroughness on our part.

Sincerely,
LotusFlow3r development team

http://prince.org/msg/13/333170