[epilepsy] Re: Was thrown out of Subway because of my service dog!

 

Hi Terri,

I would first contact the EFA and share with them the story! This I'm sure they would really be interested in hearing! Maybe they can guide you in first steps in where to go from here about it? Give them a call on the phone!

Steve

http://www.epilepsyfoundation.org/

--- In epilepsy@yahoogroups.com, "suttenwild" <suttenterri@...> wrote:
>
> My husband and I went to lunch and I had my sd with me. I put her under the table in downstay position. The manager told me to leave that no dogs were allowed. I told him she was my sd and then handded him the ada laws card. He would not look at card. I told him I would not leave that he was breaking the law and I would call police. He told me to go ahead. I called the police and officer Turpin came out. He had been on the force 30 yrs and had never handled a case like this.
>
> He talked withme and I told him what happened. during this time my husband gets in line and orders lunch, 2 sandwhiches, but manager says he will serve him only not me. (this was right before po got there) Anyways my husband ate his sandwhich while I talked and then the po went to talk with the manager in the back.
>
> The po came back and talked with me again and said this is a civil matter and that he told the manager of the ada laws and civil rights, but he really didn't know much about them. The officer said that I could get a copy of the report, but he was sorry I was being treated this way because so many people out here in tx see sds or working dogs.
>
> I left not being served and filed compaints with corporate subway and am filling out a form for the ada department. Its going to take alot more than a simplke apology from them. I have never been "thrown out" and the officer remarked at how well me sd was. She never moved from where she was put down. Very well behaved dog I have!
>
> The owner of the store was called by manager and he didn't even know about sds so I was told by the po that the owner would have to call corporate and find out. Either way I was not served and want justice!
>
> Any comments and suggestions would be appreciated.
>
> Thanks, Terri
>

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